4208-E Device not recognized on USB or ethernet

4208-E Device not recognized on USB or ethernet

After connecting the device to USB I get an error message: The last USB device you connected malfunctioned and windows doe not recognize it.
WinDaq dashboard does not find the device.
Tried to connect via ethernet, and device doesn't show either.
I have 3 other devices that are recognized immediately through the USB when connected. 
- same port
- same cable
Observation:
When I insert a USB into the logger and power it up it starts recording to the USB.
I can start / stop the recording using the button on the logger 

Question:
How do i get the logger out of that "loop" status?