If your hardware device does not automatically show up in the WinDaq/XL Device Settings box, it is possible to get a custom version of the software that allows you to manually add a device. First attempt to open WinDaq/XL directly from WWB
. If this does not solve your problem, please create a support ticket with a request for the newXL_CustomDLL.exe download.
With the custom version of WinDaq/XL installed, select Add a Device. When you select your hardware model, the device driver will show up in the Driver box. Some hardware models are installed with virtual com ports, so if you have more than one DATAQ unit installed on your device then the driver may be different from the default. Below is a list of the most common devices with their drivers. Please post a support ticket if you are not able to determine the driver for your device. You can also use WinDaq/XL directly from WinDaq Acquisition: https://help.dataq.com/portal/kb/articles/hardware-device-not-listed-in-the-select-the-windaq-device-box
DI-245: DI1??NT.DLL - ?? is the com port number.
DI-710 USB: DI1??NT.DLL - ?? is the com port number.
DI-718 USB: DI1??NT.DLL - ?? is the com port number.
DI-710 Ethernet: DI64?NT.DLL
DI-718 Ethernet: DI67?NT.DLL
DI-710 and DI-718 Ethernet device drivers are in the order of WinDaq/IP installation - look in the title bar of WinDaq Acquisition when running the device to determine your dll.
DI-720 USB: DI72?NT.DLL - ? is the USB ID of the device
DI-730 USB: DI72?NT.DLL- ? is the USB ID of the device
DI-720 Ethernet: DI8??NT.DLL
DI-730 Ethernet: DI8??NT.DLL
DI-720 and DI-730 Ethernet device drivers are in the order of WinDaq/IP installation - look in C:\Windows\tpdataq.ini.